- WE OFFER FREE WORLDWIDE SHIPPING TO MOST COUNTRIES !
- 1. There might be some delays due to the force majeure recently. Yolova team will pay attention to the tracking for our customers, if you have any questions, please contact us to help.
- 2. We strive to provide you with the fastest delivery, normally, the whole processing and shipping period will take 7-15 business days.
- 3. On very rare occasions, international shipping to some countries may take even longer for some slow-to-ship countries such as Brazil, Mexico, and Romania. We are not responsible for any delays caused by the destination country’s customs clearance processes.
30 days guarantees
Accept Return(s) within 30 Calendar Days
- - The customized orders are non-refundable.
- - Place your item(s) in its original box with receipt and order form.
Products must be return in the original state.
- The goods should never be used or altered (brushed, combed, picked, cut, removed from the weft, or otherwise processed) in any way. Zip ties, tags and Bundle deals cannot be broken up, they must be intact, Otherwise, we will return the product to the client without any issue of a refund.
With Your Original Receipt.
- After we receive your goods, please wait for 3-4 working days to process your return. Once we confirm that the goods can be resold, we will refund you the refund of the original payment method used for purchase. After your account is credited, a confirmation email will be sent.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and we will also notify you of the approval or rejection of your refund. Your refund will be processed, and the refund will automatically be returned to your credit card or original method of payments within a certain amount of 3days. If you no longer use the original card, please contact us in advance [email protected]